FAQ's

How is my credit card used? Is it safe?

Your financial information will only be used to pay for the items chosen and the amount agreed at checkout. All credit card or financial information provided to us is kept confidential at all times. We use a secure system to ensure your credit card information is kept safe always.

 

What is our privacy policy?

Your privacy is very important to lulo Swimwear. The personal information you provide us will be used only to fulfill your order. Your information will not be sold to third parties or companies

 

How do I know if my order has been shipped?

Once we ship your order we will email you an order number with tracking information. This way you will always know where your order is. If you did not receive a tracking number within 3 days and you were not emailed regarding your order, please email us to let us know info@luloswim.com

 

Can I exchange my order?

Exchanges are welcome as long as they are returned within the 14-day return period (No refunds). The item must be in the same condition as you received it. We hold the right to refuse an exchange (Please refer terms and conditions tab for more info).

 

I am not sure what size I am on your website.

We advise you to refer to our size chart, if you happen to fall in between sizes we suggest you go a size up, lulo swimwear’s bikinis and onesies run small.

 

Can I sell lulo swimwear in my boutique?

Lulo swimwear offers great whole sale prices for those interested in spicing up their boutique or online store. Just email us at linfo@luloswim.com for a detailed email about wholesale.

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